Help Centre

Find a listing you're interested in and click Apply Now. If you're not signed in yet, you'll be asked to create a free job seeker account first. Once signed in and your profile has a resume attached, applying takes one click.

Yes. Upload a PDF resume from your profile page (Profile → Build Profile). This is a one-time step — after that, every application uses the same resume unless you update it.

Two common reasons: your email isn't verified yet (check your inbox for the verification link), or you haven't uploaded a resume. Both are checked before an application goes through, and the button will tell you which one applies.

The employer sees your application in their dashboard and moves it through their hiring pipeline (New → Reviewed → Shortlisted → Interview → Offer). You'll get an email if you've opted in to stage-change notifications, and you can always check status from My Applications.

Yes, from My Applications. Note that withdrawing is final — you won't be able to re-apply to that same listing afterwards, so only withdraw if you're sure.

Set up an alert with your preferred keywords, category, and location from your dashboard. We'll notify you when a new listing matching those criteria goes live, so you don't have to keep checking manually.

Click "Forgot password?" on the sign-in page and enter your email. We'll send a reset link — it expires after a short window for security, so use it promptly.

Register a free employer account, complete your company profile (including a logo — required before your first listing can go live), then use Post a Job from your dashboard. The wizard walks you through job details, a preview, and pricing.

Each live job listing uses one credit. You can buy credits individually or in packs from Pricing — larger packs cost less per listing. During our launch promo, posting is free and no credits are deducted.

Listings run for 30 days from the date they go live. After that they're automatically closed and stop appearing in search results. You can repost a closed listing at any time, which creates a fresh 30-day draft ready to resubmit.

Yes, from your employer dashboard. Edited listings are re-checked by our moderation process before going live again, the same as a new submission.

Every listing is screened automatically for things like contact details in the description (applicants should reach you through SarawakWork), vague or missing details, wrong category, or discriminatory requirements. If rejected, you'll get a specific reason and can edit and resubmit.

Featured pins your listing near the top of search results for its full run. Urgent adds an "Urgent Hiring" badge to catch attention. Boost is a one-time resurface that resets your listing's position as if freshly posted. All three can be added from Post a Job or your dashboard.

Add your SSM registration number (MyCoID or the older format) during registration. Our team reviews new employer accounts as part of standard onboarding.

Email us and we'll get back to you as soon as possible. Include your account email and, if it's about a specific listing or application, the listing title or reference number.